Refund Policy

Last updated 2026-09-18

1. When a charge can exist

Plans, prices, seat caps, and client caps are surfaced in the Billing settings. GST (currently 18%) is charged on top per Indian tax law; SAC code 998314 applies. During the commercial pilot, paid self-serve checkout is not open; paid access is agreed in writing and invoiced by Tax One Advisory (OPC) Private Limited. Refunds follow this Refund Policy and any written pilot order terms.

2. Cancellation and unused time

Where a paid subscription is active, billing is annual and renews automatically at the then-current price on the payment method on file, unless you cancel before the renewal date. You can cancel any time from Billing settings; cancellation takes effect at the end of the period you already paid for — paid access continues until that date and then ends, and we do not refund the unused part of a period you cancel partway through. If a renewal charge fails, we may restrict paid features until payment is resolved. The same rule is stated in the Terms of Service.

We do not publish a cooling-off or money-back window. A written pilot order may add a credit or refund term for that order only; it does not create a general cooling-off right on this website.

3. What you can expect

• Pricing, taxes, and cancellation terms are shown before any payment is taken, or written into the pilot order.
• Tax invoices will be issued for every charge, in line with applicable Indian tax law.
• We do not refund the unused part of a period you cancel partway through.
• We do not publish a cooling-off or money-back window.
• Any change to this policy will be dated here, and material changes will be notified in advance.

4. Questions

For anything about billing or this policy, write to support@autofs.in (email delivery to this address is not active yet — use the contact form). Legal questions can go to legal@autofs.in (email delivery to this address is not active yet — use the contact form).